AI Workflow Automation with n8n and Make
AI Workflow Automation with n8n and Make
Part of:
This module introduces you to AI-powered workflow automation using Make.com as the main platform, with n8n as a flexible alternative. You will learn the basics of workflow automation and how AI enhances traditional “if-this-then-that” processes into smarter, decision-driven systems. The module also shows how Claude can be integrated as the intelligent layer that processes and responds within automated workflows. Through real business examples like handling customer inquiries and generating reports, you will understand how automation improves efficiency. By the end of the module, you will be able to build a simple end-to-end AI-powered workflow using Make.com, with an introduction to n8n for more advanced or self-hosted use cases.
Learning Outcomes
Understand workflow automation concepts and identify automation-ready business processes.
Build multi-step automation scenarios in Make.com with Claude integrated as an AI processing layer via API.
Design trigger-and-action workflows connecting tools such as Gmail, Google Forms, Slack, and Google Sheets.
Use Claude within workflows to classify, summarize, and draft content automatically.
Understand the differences between Make.com and n8n and identify which platform best suits different business needs and contexts.
Who is this program for?
Marketing managers
Digital transformation professionals
Entrepreneurs and startup founders
Operations managers
Product managers
Business analysts
Professionals involved in automation, analytics, or innovation initiatives
Participants are expected to have basic familiarity with AI tools.
Entry Criteria
Must have an intermediate-level understanding of AI prompt writing for Large Language Models.
Basic familiarity with common business applications such as Gmail, Google Forms, and Slack.
A Make.com account (free tier is sufficient for the hands-on session).
An Anthropic API key with access to Claude for the AI integration component.
Upon successful completion of each module, learners will receive an e-certificate. Learners who complete a minimum of three modules will receive the APIDM Certified AI Business Innovator certification and APIDM Certified Digital Badge to easily share your achievement on LinkedIn and other platforms. This represents the successful completion of Stage 2 of the AI Business Acceleration Series.
Program Outline
Introduction to AI Workflow Automation
Real Business Examples of Make.com + Claude Workflows
Hands-on Activity Briefing
Hands-on Session: Make.com + Claude (Part 1 — Building the Flow)
Hands-on Session: Make.com + Claude (Part 2 — Completing and Testing)
Introduction to n8n
Open Q&A Session
Tools You Will Learn
What Our Alumni Say
APIDM-qualified Professionals Work For
Panel of Trainers
Frequently Asked Questions
Yes. Learners are expected to have basic familiarity with AI tools, ideally through completion of the APIDM Stage 1 - AI Proficiency for Business Professionals program.
Completion of Stage 1 – AI Proficiency for Business Professionals is recommended but not mandatory. Professionals who have independently gained foundational familiarity with AI tools may also enroll.
Yes. You can enroll for a single module of your choice by making payment only for that specific module.
Yes. Upon successful completion of each module, learners will receive a digital certificate as well as the digital Credly badge.
Yes. Learners who successfully complete a minimum of three modules will be awarded the APIDM Certified AI Business Innovator certification.